Patient Satisfaction Survey Results
Strengthening the Physician-Patient Relationship
We Value Your Opinion
We want to thank everyone who completed our annual patient satisfaction survey. We value your opinion and have received some great suggestions on ways of improving so that we can continue to provide the best and most effective care.
Below are a few responses we received:
- “I love this office!”
- “We are new to the practice and this is our first routine appointment. We have had no problems for scheduling flu or sick appointments.”
- “Receptionists are friendly always willing to lend an extra hand. Overall great place, great team.”
- “Appreciate the timeliness of going into the exam room versus the waiting room. Quick to have the nurse come in and take strep test.”
All parents and patients feel respected and listened to by their provider and feel that their questions are answered at appointments.
97% of parents are likely to recommend Stamford Pediatrics to others.
86% of parents have a very good experience communicating with the office by phone.
92% of parents feel they can get an appointment for illness or injury when needed.
97% of parents feel satisfied with the overall care at Stamford Pediatrics.
There is always room for improvement! We strive for patients to be very satisfied. Of our surveyed patients, 76% told us the office does a good job communicating results of imaging tests or lab work. We set a goal to improve this number to increase patient satisfaction and overall care.
Suggestions are always welcome! Just leave your comments in our suggestion box here!
Below are a few responses we received:
- “The team at Stamford Pediatrics goes above and beyond to meet our needs.”
- “Office and staff are great. We are happy to have you all.”
- “We considered finding someone close to home (Wilton) but are so happy and had so many good word of mouth experiences and decided against it.”
All parents feel their questions are answered by their child’s provider.
95% of parents feel satisfied with the overall care at Stamford Pediatrics.
94% of parents are likely to recommend Stamford Pediatrics to others.
93% of parents feel they can get an appointment for illness or injury when needed.
93% of parents have a very good experience communicating with the office by phone.
There is always room for improvement! We strive for patients to be very satisfied. Of our surveyed patients, 64% told us the office does a good job communicating results of imaging tests or lab work. We set a goal to improve this number to increase patient satisfaction and overall care.
Suggestions are always welcome! Just leave your comments in our suggestion box here!
Suggestions are always welcomed! Please feel free to leave your suggestions here!